INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, you will receive the same product as shown in the picture. However, slight variations in color or design may occur due to lighting, photography, or screen settings. We always ensure high-quality and accurate products for our customers.

Where can I view my sales receipt?

Answer (FAQ):
You can view your sales receipt in your order confirmation email after purchase. You can also check it in your account under the “My Orders” section on Shivani Fashions website.

How can I return an item?

If you are not satisfied with your purchase from Shivani Fashions, you can request a return within 7 days of delivery. The item must be unused, in original condition, and with all tags intact. Please contact our support team with your order details to initiate the return process.

Will you restock items indicated as “out of stock?”

Yes, some out-of-stock items may be restocked based on availability and demand. You can check the product page regularly or contact our support team for restock updates and notifications.

Where can I ship my order?

Shivani Fashions currently ships orders across India. During checkout, you can enter your delivery address to check service availability for your location. For special shipping requests, please contact our support team.

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